Terms of service
Terms of Service
Effective Date: 9/1/2025
Welcome to PAWS Treats. By accessing or using our website (pawstreats.com) and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree, you may not use our website or purchase our products.
1. Eligibility
-
You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order.
-
By using our site, you represent that all information you provide is accurate, complete, and current.
2. Products & Orders
-
All products are subject to availability. We reserve the right to discontinue or change products without notice.
-
We may refuse or cancel orders at our sole discretion, including for suspected fraud, unauthorized activity, or violation of these Terms.
3. Pricing & Payment
-
All prices are listed in U.S. Dollars unless otherwise stated.
-
We reserve the right to change pricing at any time.
-
Payment is required in full at checkout via accepted payment methods (e.g., credit/debit card, Shop Pay, PayPal).
4. Shipping & Delivery
-
Shipping times are estimates only and not guaranteed. Delays may occur due to carriers, weather, or circumstances outside our control.
-
Risk of loss passes to you once the order is delivered to the carrier.
5. Returns & Refunds
-
For full details, please see our Return Policy
-
Free returns are available only for customers with an account on pawstreats.com, and only in cases of damaged goods or lost shipments.
-
All other sales are considered final.
6. Subscriptions
-
If you sign up for a subscription, your payment method will be charged on a recurring basis as specified at checkout.
-
You may pause, modify, or cancel your subscription anytime via your PAWS account.
-
Discounts and promotions may not apply to subscriptions unless explicitly stated.
7. Intellectual Property
-
All content on this site — including text, images, logos, graphics, product descriptions, and designs — is the property of PAWS Treats and is protected by copyright, trademark, and other laws.
-
You may not reproduce, distribute, or exploit any content without written consent.
8. Prohibited Uses
You may not use our site or services for any unlawful or unauthorized purpose, including but not limited to:
-
Fraud, abuse, or violation of applicable laws
-
Attempting to hack, disrupt, or damage our systems
-
Reselling our products without written consent
9. Limitation of Liability
-
PAWS Treats is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
-
Our total liability for any claim shall not exceed the amount paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless PAWS Treats, its officers, employees, and affiliates against any claims, liabilities, damages, or expenses resulting from your violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to conflict of law principles.
12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our site after updates constitutes acceptance.
12. Dispute Resolution & Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, the use of our website, or the purchase of our products shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
You agree to waive any right to a jury trial or to participate in a class action. Arbitration shall take place in Honolulu, Hawaii, unless otherwise mutually agreed. The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
13. Contact Information
For questions about these Terms, please contact us:
PAWS Treats Support
Email: hello@pawstreats.com